Grand Palladium White Sand Resort & Spa, Akumal ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carr Federal Chetumal - Puerto Juarez, Kantenah, Mx, Akumal, Mexico, 77710

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite Garden View

Max:

3 persons

68 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Junior Suite Garden View

Max:

3 persons

53 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Romance Bungalow by the lake Adults Only

Max:

2 persons

58 m²

Bed options:

1 King-size bed

Lake view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Akumal 5.6 km

Airports

Aeropuerto de Playa del Carmen (PCM) 30.5 km

Cancun (CUN) 86.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Escape

“The spa was exceptional, providing a tranquil environment that enhanced my relaxation experience after a long day.” view full review

Refreshing Pools

“The swimming pools were well-maintained and offered just the right temperature for a refreshing dip on a warm day.” view full review

Delicious Breakfasts

“Breakfast at La Dalia and Tikkal was a delightful experience, featuring a wonderful variety that catered to all tastes.” view full review

Well-Equipped Gym

“The gym facilities were impressive, equipped with modern machines and kept meticulously clean for a pleasant workout.” view full review

General

Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Facial
Treatment room
Beauty treatment
Massage
Public Bath
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carr Federal Chetumal - Puerto Juarez, Kantenah, Mx, Akumal, Mexico, 77710

Map view

Carr Federal Chetumal - Puerto Juarez, Kantenah, Mx, Akumal, Mexico, 77710

City landmarks

Beach

Playa at Grand Palladium Kantenah Resort

200 m

Playa Kantenah

1.3 km

Event hall

Playa Saasil Kantenah

1.4 km

snorkling

2.6 km

Park

Yal-ku Lagoon

3.7 km

Zona Urbana Uxuxubi 12 Km Poniente Akumal Pueblo

Uxuxubi Al Natural

3.5 km

Carretera

BioParque Lu'um Balam

3.4 km

Yal-Ku

3.6 km

Quintana Roo

Mayan Underworld

3.6 km

Beach

Bahia De La Media Luna

3.8 km

Beach

half moon bay

4.4 km

Beach

Xpu-Ha Beach

4.9 km

Pablo Bush Romero

4.8 km

Beach

Playa Xpu-ha

4.8 km

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

5.4 km

Library

Hekab Be Biblioteca de Akumal

5.4 km

Nearby

Kantenah Bay

130 m

Restaurants

El Gaucho

250 m

Carretera Chetumal-Puerto Juarez Km

La Adelita

350 m

Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

8.8/10

Great

Rooms

8.0

Location

9.5

Service

9.0

Dining

8.0

Ben

United States, March 2024

8.6/10

My stay at the hotel was fantastic! The rooms were spacious, comfortable, and exuded exquisite luxury with butler service included. The service was excellent, with friendly staff who went above and beyond. The location was perfect, nestled between White Sands and the sister resorts, offering beautiful paths for morning walks. While the dining choices were varied, the overall experience was occasionally marred by inconsistencies in service quality. The facilities were top-notch, offering everything I needed for a luxurious stay.

Rooms

9.0

I was impressed by the size of the room, which was always kept clean and provided all the comfort I could ask for.

Service

9.0

The service was impeccable, exceeding my expectations with friendly and courteous staff who provided excellent assistance throughout my stay.

Location

9.0

The location was a dream, with picturesque roads and paths for morning runs and leisurely walks, offering glimpses of wildlife. The surrounding areas were constantly maintained and added to the charm of the property.

Dining

7.0

While the dining options were generally great, there were occasional disappointments in the quality of food and service, especially at the beach buffet.

Facilities

9.0

The facilities at the hotel were top-notch, providing everything from room service to valet parking. The amenities were well-maintained and added to the overall luxury experience.

George

United States, January 2024

9.0/10

The hotel is set in a stunning location, surrounded by lush vegetation, making you feel like you're in the middle of a jungle. The rooms, while spacious and quiet, have a partially old feel to them. The service from the staff was incredibly kind and polite, ensuring a very enjoyable stay. The dining experience was fantastic, especially at the White Sands buffet. The facilities are top-notch, providing everything you need for a comfortable stay.

Rooms

7.0

The rooms, although partially old, were spacious, quiet, and comfortable.

Service

9.0

The staff, particularly Oscar at pools, Sara and Leidy at Bars, and Jesus at Pool Bar, worked hard to make our stay enjoyable.

Location

10.0

The location is simply stunning and probably one of the nicest I've experienced in any hotel. Surrounded by lush vegetation with great jogging paths and wildlife sightings.

Dining

9.0

Dining at the White Sands buffet was a highlight, offering the best experience among the resorts visited.

Facilities

10.0

The facilities provided everything we needed for a luxurious and convenient stay.